Kunal Muchhala - Product Manager, Cspo

About

Highly accomplished Product Leader with 11+ years of progressive experience in enterprise software, specializing in driving revenue growth and market expansion. Proven expertise in leveraging strategic leadership and product innovation to deliver high-impact solutions, optimize operations, and enhance customer value in fast-paced environments. Adept at transforming complex challenges into scalable product successes across diverse domains like Digital Trust & Safety and Cloud/SaaS platforms.

Work Experience

Lead Product Manager

Sift

Oct 2023 - May 2024

Led product strategy and execution for Sift's fraud rules automation platform, significantly enhancing efficacy and customer revenue capture.

Increased the efficacy and versatility of Sift's fraud rules automation platform, empowering customers to capture more revenue at scale with a 98% automated decision accuracy rate for 6 consecutive quarters.
Improved sales pipeline conversion by 55% through building a robust proof-of-value offering and revamping the product demo experience.

Staff Product Manager

Box

Apr 2022 - Jul 2023

Managed critical product initiatives for Box's core file system and infrastructure, enhancing reliability and optimizing performance.

Increased reliability and usability of Box's underlying file system by mitigating database corruptions and speeding content permissions enforcement by 20%, reducing customer escalations by 69% year-over-year.
Modernized Box's core infrastructure by rearchitecting business logic to microservices and adopting Google Cloud Platform, reducing latency during data retrieval by 66% (P99) and optimizing compute costs by 20%.

Technical Product Manager

Amazon Web Services

Jul 2019 - Feb 2022

Drove product development for AWS, focusing on empowering sales and marketing teams with data-driven insights and optimizing customer compute spend.

Empowered AWS Sales and Marketing teams with personalized, relevant, timely, and actionable insights, growing customer engagements by 34%.
Formed strategic partnerships with Services and Sales teams within AWS to help customers save up to 72% on their compute spend through reliable, customized cost optimization recommendations.

Product Manager

VMware

Jul 2014 - Aug 2018

Managed the AirWatch Content Management Suite, driving sales growth through UI/UX enhancements and strategic integrations.

Increased sales of the AirWatch Content Management Suite by 20% by enhancing UI/UX workflows, adding exclusive features, integrating with strategic partners, providing simplistic APIs, and simplifying pricing.

Education

Electrical Engineering

Georgia Institute of Technology

Electrical Engineering

California State Polytechnic University

Certificates

Certified Product Sense Practitioner

Patent in Information Rights Management

Certified Scrum Product Owner

Pragmatic Marketing Professional

Languages

English , Hindi , German

Skills

Product Management

Customer Empathy
Product Sense
Strategy
Vision
Creativity
Design
Commercial Acumen
Prioritization
Market Sizing
UX
Agile
Scrum
SDLC
Product Iteration
Scope Management
Analytics
Cross-functional Alignment
Marketing
Digital Trust & Safety
Enterprise Content Management
Cloud/SaaS
Platform Services
Workspace Productivity
Scrum Master
UX Design

Soft Skills

Detail Oriented
Communication
Collaboration
Listening
Leadership
Problem Solving
Analytical Thinking
Decision Making
Time Management
Stakeholder Management

Software & Tools

Atlassian Suite
MS Office
Figma
Eclipse
Android Studio
SQL
Tableau
Salesforce
AWS (EC2, Lambda, S3, RDS)
GCP (BigQuery, Pub/Sub, Looker)
Snowflake
Databricks
GenAI (ChatGPT, Claude)

Programming

C
C++
Python
SQL
HTML

Operating Systems

Android
iOS
Windows
Linux
Mac

Interests

Technology

AI
ML
Robotics

Hobbies

Hiking